At Pacmac Computer Shop, we are committed to providing you with the best possible shopping experience. We understand that your satisfaction is paramount, whether it’s through our innovative products, exceptional customer service, or competitive pricing. To ensure you feel confident in your purchases, we have crafted a comprehensive Price Match Guarantee, Return, and Refund Policy that outlines our commitment to fairness, transparency, and your peace of mind.
Price Match Guarantee:
We stand behind our promise to offer you the best value for your money. If you find an identical product offered at a lower price by a qualifying competitor, we will match that price or even beat it. Here’s how our Price Match Guarantee works:
Eligibility: The product must be identical, in stock, and available for immediate purchase from both Pacmac and the competitor. Qualifying competitors include authorized retailers and e-commerce platforms.
Verification: To initiate a price match request, provide us with verifiable proof of the lower price. This could be a screenshot of the competitor’s offer, a link to the product, or a printed advertisement.
Approval: Our dedicated team will review your request promptly. Once verified, we will notify you of the approval and the adjusted price.
Price Adjustment: The price difference will be adjusted before your purchase or, if already completed, we’ll process a refund for the difference in accordance with our refund policy.
Exclusions: Our Price Match Guarantee does not apply to limited-time offers, clearance items, bundled promotions, and certain special deals. See our Price Match Guarantee Exclusions section for details.